Payment Options, Refunds & Cancellations
Payment Options
We accept most major Debit and Credit Cards. We accept cash and check payments if received at least seven days before the first date of the training or certification program. Checks should be made out to Outdoor Training Services LLC. Returned checks will incur a $30.00 return fee in addition to regular program fees.
For Individuals: Full payment of training and certification fees is due prior to participation in programs. Payments plans can be arranged on an as-needed basis; please contact us to learn more about these options.
For Groups: Full payment of training and certification fees is preferred prior to participation in programs. A minimum payment of at least 80% of the total fees is required by the first day of the program. Payments plans can be arranged on an as-needed basis; please contact us to learn more about these options.
Refund & Cancellation Policy
Life happens. We get it! We’re happy to reschedule your training and certification courses up to three times free of charge. After that, reschedule as needed and pay a $50 rescheduling fee each time.
If you find that you need to cancel for any reason, you may do so and enjoy a refund of any deposits or fees paid, less rescheduling fees, as long as you cancel at least two weeks in advance of the first training date.
Sessions cancelled within two weeks of the first training date will receive a full refund of any fees paid, less any initial deposits and rescheduling fees.
Sessions cancelled the day-of aren’t eligible for refunds, but we’ll work with you to reschedule your training using the guidelines shared above.
